The item is digital instant download so that you are able to download immediately the file/order after you have purchased. NO physical items would be shipped.

Deadline Regulation

After purchased action

Exchange time: around 12 hours to 3 days of working

Solve problem (if appeared): around 12 hours to 3 days of working

We support 24/7; however, please wait for us from 12 hours to 48 hours due to the number of custom requests.

For any enquiries, please fill out the information below. We work 24/7

People usually ask these

Can I re-download my order?

Absolutely you can access and download at any time from website / confirmed email. No limitation

Where do designs I purchase from Svggao go?

All designs purchased from Svggao – including those in bundles – are stored in your Svggao Account. Sign into your account > click “My Account” > Orders to view your order history and re-download any purchases.

What will happen if my order has been unsuccessful?

Please contact me via svggao@gmail.com.We will immediately act on that!

How do I unzip SVG files/bundles?

When you download one file, it will come in .zip format. You will have to unzip it. In the unzipped file, you will find four formats – SVG, DXF, PNG, and EPS PC: Right-click on the zip file and click “Unzip” or “Extract” (depending on your computer) MAC: Simply double-click on the zip file and it will unzip. iPhone: Download app ‘iZip’ from App Store. Unzip the file using the app. Import it into software app. Android: Select the file and click on ‘Extract.’ Import to software app and use.